Hello! My name is Kiera Arnold and I just recently became an AT&T customer. I must say...

GetHuman928092's customer service issue with AT&T from July 2018

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The issue in GetHuman928092's own words
Hello! My name is Kiera Arnold and I just recently became an AT&T customer. I must say, these last ** days have been very bad as far as the experience with the cable and internet. I came from Comcast and my experience with them was amazing! The reason we decided to try AT&T was because they are put of my job's employee perks program. For some reason, the signal keeps going out and the internet is not as fast as they advertise. I want to cancel this service and I want to do so without any penalties because this is such a horrible experience. We can't set reminders for shows, when we record shows the recording is choppy or it just stops. It also does this when trying to watch shows on demand. Overall, I want out of this and and I very disappointed with this service to say the least.*I can be reached at ***-***-*****Thank you.
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Customer service issue
Reported by GetHuman928092
Jul 29th, 2018 - 9 mons ago
I have an issue with AT&T too
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Seen by 9 customers so far
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GetHuman928092 started working on this issue
Jul 29th, 2018 4:57pm