Incorrect billingAT&t

GetHuman912331's customer service issue with AT&T from July 2018

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The issue in GetHuman912331's own words
Get my bill corrected ... I have been overcharged $**.**. No representative at the **** number can help me.*I haven't had Direct TV since June **th. I paid $**.** to settle my account with direct TV and have a statement showing a $* balance. I renegotiated my service for Uverse and internet on ** Jun **. At that time I was sent a customer service showing the first bill would be $***.**. I paid that amount and received another bill yesterday reflecting amount due of $**.** for the period ** June - July **.
their overseas operation cannot fix the problem
I want the overcharged money returned to my account. I want to talked to an agent in the US.
I pay my bill
Multiple phone calls and chats
I have an issue with AT&T too
How GetHuman912331 fixed the problem
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AT&T

Uverse*INTEERNET
Customer service issue
Reported by GetHuman912331
Jul 24th, 2018 - 10 mons ago
I have an issue with AT&T too
Fixed
Seen by 10 customers so far
Similar issue to 1774 others
0 customers following this
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Items needed
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Account number
Account PIN
Account email
Service address
Name
IMEI number
Timeline
GetHuman912331 started working on this issue
Jul 24th, 2018 4:30pm
GetHuman912331 indicated the issue is not fixed yet.
Jul 24th, 2018 6:23pm
GetHuman912331 indicated the issue is not fixed yet.
Jul 24th, 2018 6:27pm
GetHuman912331 indicated the issue is not fixed yet.
Jul 24th, 2018 10:18pm
GetHuman912331 indicated the issue is not fixed yet.
Jul 25th, 2018 12:26pm
GetHuman912331 indicated the issue is not fixed yet.
Jul 25th, 2018 12:31pm
GetHuman912331 indicated the issue is not fixed yet.
Jul 25th, 2018 7:28pm
GetHuman912331 indicated the issue is not fixed yet.
Jul 25th, 2018 7:40pm
GetHuman912331 indicated the issue is not fixed yet.
Jul 27th, 2018 5:49pm
GetHuman912331 indicated the issue is not fixed yet.
Jul 27th, 2018 5:49pm