My att modem is not work and is buzzing

GetHuman872278's customer service issue with AT&T from July 2018

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The issue in GetHuman872278's own words
The problem: My att modem is not work and is buzzing
GetHuman872278 did not yet indicate what AT&T should do to make this right.
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AT&T

Customer service issue
Reported by GetHuman872278
Jul 12th, 2018 - 2 mons ago
I have an issue with AT&T too
Not resolved
Seen by 2 customers so far
Similar issue to 1550 others
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Timeline
GetHuman872278 started working on this issue
Jul 12th 12:56am