I received a replacement phone under my insurance and it is defective. I want another p...

GetHuman818569's customer service issue with AT&T from June 2018

Help with my AT&T issue
The problem I ran into: I received a replacement phone under my insurance and it is defective. I want another phone asap.
I trust that AT&T will make this right and come up with a resolution that is fair.
Help with my AT&T issue
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AT&T

Customer service issue
Reported by GetHuman818569
Jun 25th, 2018 - 2 mons ago
I have an issue with AT&T too
Fixed
Seen by 7 customers so far
Similar issue to 1236 others
0 customers following this
Items needed
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Timeline
GetHuman818569 started working on this issue
Jun 25th 4:04pm
GetHuman818569 indicated the issue is not fixed yet.
Jun 25th 5:05pm
GetHuman818569 indicated the issue is not fixed yet.
Jun 25th 5:11pm
GetHuman818569 indicated the issue is not fixed yet.
Jun 28th 6:00pm
GetHuman818569 indicated the issue is not fixed yet.
Jul 6th 7:10pm