extreme static on all outlets. checked with brand new phone, no change. also tried trou...

GetHuman817708's customer service issue with AT&T from June 2018

Help with my AT&T issue
extreme static on all outlets. checked with brand new phone, no change. also tried troubleshooting on outside box.*no help. Need technician to fix.
I trust that AT&T will make this right and come up with a resolution that is fair.
Help with my AT&T issue
How GetHuman817708 fixed the problem:
Technician replaced cable from street side wiring.
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AT&T

Customer service issue
Reported by GetHuman817708
Jun 25th, 2018 - 2 mons ago
I have an issue with AT&T too
Fixed
GetHuman817708 shared how to fix
Seen by 15 customers so far
Similar issue to 1229 others
0 customers following this
Items needed
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Timeline
GetHuman817708 started working on this issue
Jun 25th 12:33pm
GetHuman817708 indicated the issue is not fixed yet.
Jun 25th 3:53pm
GetHuman817708 indicated the issue is not fixed yet.
Jun 25th 4:35pm
GetHuman817708 indicated the issue is not fixed yet.
Jun 26th 1:46pm
GetHuman817708 indicated the issue is not fixed yet.
Jun 26th 1:50pm
GetHuman817708 indicated the issue is not fixed yet.
Jun 26th 1:52pm
GetHuman817708 indicated the issue is not fixed yet.
Jun 28th 1:40pm
GetHuman817708 indicated the issue is not fixed yet.
Jun 28th 1:51pm
GetHuman817708 indicated the issue is not fixed yet.
Jun 29th 4:29pm
GetHuman817708 indicated the issue is not fixed yet.
Jun 30th 12:01am
GetHuman817708 indicated the issue is not fixed yet.
Jul 1st 7:52pm
GetHuman817708 confirmed the issue is fixed. Hooray!
Jul 4th 2:32am