Landline has no dial tone to call out and no calls coming in. ***-***-****

GetHuman816742's customer service issue with AT&T from June 2018

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Help with my AT&T issue
Before contacting them, items GetHuman816742 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman816742's next move: have a AT&T rep call.
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The issue and preferred resolution, in GetHuman816742's own words:
The problem I ran into: Landline has no dial tone to call out and no calls coming in. ***-***-****
I trust that AT&T will make this right and come up with a resolution that is fair.
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AT&T

Customer service issue
Reported by GetHuman816742
Jun 24th, 2018 - 2 mons ago
I have an issue with AT&T too
Not resolved
Seen by 2 customers so far
Similar issue to 1225 others
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Timeline
GetHuman816742 started working on this issue
Jun 24th 11:59pm