Dear sir*ma,*I got an I phone * gift from my husband boss here in Nigeria (Abuja). The...

GetHuman-abiolaag's customer service issue with AT&T from June 2018

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The issue and preferred resolution, in GetHuman-abiolaag's own words:
Dear sir*ma,*I got an I phone * gift from my husband boss here in Nigeria (Abuja). The phone was originally being used in the United States by his daughter. The issue I had is that I couldn't use my own sim card directly here in Abuja Nigeria, this is because their phone was attached to AT&T in the United States. I am humbly requesting your ***istance as the original carrier network, to release or cancel the previous connection to your server. I'll be glad if my request is considered. Here is the details of the iPhone *. *IMEI ****************Serial number DNVNXA*XGSMC*APPLE IPHONE * A****-GSM*Thanks ,looking forward to your response *My regards **Yours faithfully*Agboola Abiola *Sunnyvale Estate Abuja*Nigeria
I trust that AT&T will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-abiolaag
Jun 4th, 2018 - 20d ago
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GetHuman-abiolaag started working on this issue
Jun 4th 11:39am