I'm checking to see if I paid my last bill twice. A representative signed me up for aut...

GetHuman697048's customer service issue with AT&T from June 2018

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Help with my AT&T issue
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Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman697048's next move: have a AT&T rep call.
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The issue and preferred resolution, in GetHuman697048's own words:
I'm checking to see if I paid my last bill twice. A representative signed me up for auto pay & a few days later you all sent me a text claiming it wasn't paid. I just want to double-check.
I trust that AT&T will make this right and come up with a resolution that is fair.
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AT&T

Customer service issue
Reported by GetHuman697048
Jun 2nd, 2018 - 16d ago
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Seen by 4 customers so far
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Timeline
GetHuman697048 started working on this issue
Jun 2nd 12:51pm