Acct * ********Thomas Loveland *Please cancel service, without addition Billings. This...

GetHuman-danlauni's customer service issue with AT&T from May 2018

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The issue in GetHuman-danlauni's own words
Acct * ********Thomas Loveland *Please cancel service, without addition Billings. This couple is in their **’s and really just got sucked in by the money grab. As your protocols can only market and is all automated they have been unable to get this equipment removed since it’s installation, without the additional costs of “ the contract” that any responsible installer would see they did not understand and were incapable of using the system. The installer verbally advised if they could not operate the system that there would be no charge to cancel within ** days. I’m certain that is not reflected in your contract. Because of their age and health all that’s being created is a lot of stress because of the complicated electronic system you us. Please respond to: *****@***.com. *Thank you
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AT&T

Customer service issue
Reported by GetHuman-danlauni
May 14th, 2018 - 10 mons ago
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GetHuman-danlauni started working on this issue
May 14th, 2018 3:57pm