GetHuman-danlauni's customer service issue with AT&T from May 2018
Help with my AT&T issue
First: share to improve GetHuman-danlauni's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-danlauni to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-danlauni may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-danlauni's own words
Acct * ********Thomas Loveland *Please cancel service, without addition Billings. This couple is in their **’s and really just got sucked in by the money grab. As your protocols can only market and is all automated they have been unable to get this equipment removed since it’s installation, without the additional costs of “ the contract” that any responsible installer would see they did not understand and were incapable of using the system. The installer verbally advised if they could not operate the system that there would be no charge to cancel within ** days. I’m certain that is not reflected in your contract. Because of their age and health all that’s being created is a lot of stress because of the complicated electronic system you us. Please respond to: *****@***.com. *Thank you
GetHuman-danlauni did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-danlauni fixed the problem
We are waiting for GetHuman-danlauni to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.