trying to hook up new HD TV and need technical assistance

GetHuman-drburkha's Technical and Service Support issue with AT&T from April 2018

Help with my AT&T issue
The issue in GetHuman-drburkha's own words
The problem: trying to hook up new HD TV and need technical assistance
GetHuman-drburkha did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-drburkha fixed the problem
I was able to find information on the web with pictures on how to resolve this.
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AT&T

Technical and Service Support issue
Reported by GetHuman-drburkha
Apr 30th, 2018 - 5 mons ago
I have an issue with AT&T too
Fixed
GetHuman-drburkha shared how to fix
Seen by 4 customers so far
Similar issue to 2931 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number
Timeline
GetHuman-drburkha started working on this issue
Apr 30th 12:26am
GetHuman-drburkha indicated the issue is not fixed yet.
Apr 30th 12:13pm
GetHuman-drburkha confirmed the issue is fixed. Hooray!
May 1st 7:10am