I have spent three months and over * hours on the phone trying to get an issue handled...

GetHuman-jacquebl's customer service issue with AT&T from April 2018

13351 similar
1 following
Help with my AT&T issue
First: share to improve GetHuman-jacquebl's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jacquebl to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jacquebl's own words
I have spent three months and over * hours on the phone trying to get an issue handled. I returned a phone * months ago and purchased a new phone and still have not been credited the $***.**. I have spoken to customer loyalty three times and have been told my issue is handled. My cell phone has been shut off twice in the last week, I have been transferred, put on hold, disconnected and sent to different people who assured me my problem has been taken care of. I have had it! my phone is turned off again! So much for customer service let alone customer loyalty. I need someone in charge to go over my account and call me with a solution.
GetHuman-jacquebl did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-jacquebl fixed the problem
We are waiting for GetHuman-jacquebl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jacquebl fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jacquebl
Apr 27th, 2018 - a yr ago
I have an issue with AT&T too
Not resolved
Seen by 9 customers so far
Similar issue to 13351 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Phone number
Account number
Account PIN
Account email
Service address
IMEI number
GetHuman-jacquebl started working on this issue
Apr 27th, 2018 3:36pm