received note my account is p*** due. It as already paid.my check cleared my account...

GetHuman634269's customer service issue with AT&T from April 2018

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Help with my AT&T issue
Before contacting them, items GetHuman634269 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman634269's next move: have a AT&T rep call.
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The issue and preferred resolution, in GetHuman634269's own words:
received note my account is p*** due. It as already paid.my check cleared my account.**It seems you lost mycheck
I trust that AT&T will make this right and come up with a resolution that is fair.
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AT&T

Customer service issue
Reported by GetHuman634269
Apr 27th, 2018 - 3 mons ago
I have an issue with AT&T too
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Seen by 2 customers so far
Similar issue to 1739 others
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Timeline
GetHuman634269 started working on this issue
Apr 27th 2:35pm