Want to switch number to different model phone

GetHuman629588's customer service issue with AT&T from April 2018

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The issue in GetHuman629588's own words
The problem: Want to switch number to different model phone
GetHuman629588 did not yet indicate what AT&T should do to make this right.
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AT&T

Customer service issue
Reported by GetHuman629588
Apr 25th, 2018 - 5 mons ago
I have an issue with AT&T too
Not resolved
Seen by 2 customers so far
Similar issue to 2930 others
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Timeline
GetHuman629588 started working on this issue
Apr 25th 11:14pm