Billing issue of $** - Pay bill - Charge was supposed to be removed

GetHuman614801's customer service issue with AT&T from April 2018

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The issue in GetHuman614801's own words
Pay bill ... Billing issue of $**
Charge was supposed to be removed
Remove $** charge
I have an issue with AT&T too
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Overdue bill for ********** Want to pay bill. Supposed to have been an automated...Billing issue re upgrade charge.
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AT&T

Internet
Customer service issue
Reported by GetHuman614801
Apr 20th, 2018 - 5 mons ago
I have an issue with AT&T too
Not resolved
Seen by 1 customer so far
Similar issue to 2964 others
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Timeline
GetHuman614801 started working on this issue
Apr 20th 4:23pm