did not receive credits or the promised monthly reoccurring charges - receive my credit...

GetHuman597635's customer service issue with AT&T from April 2018

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The issue in GetHuman597635's own words
receive my credits for BOGO promotion for iPhones ... did not receive credits or the promised monthly reoccurring charges
I've faxed and mailed a letter to corporate and they have not responded with any updates
honor the promotion that I was promised and give me my credits and the lower reoccurring charge
I have an issue with AT&T too
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AT&T

wireless iPhone * plus
Customer service issue
Reported by GetHuman597635
Apr 18th, 2018 - 5 mons ago
I have an issue with AT&T too
Not resolved
Seen by 2 customers so far
Similar issue to 2887 others
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Timeline
GetHuman597635 started working on this issue
Apr 18th 9:09pm