It does not work even after unplugging and resetting router. A red light is always on f...

GetHuman604056's customer service issue with AT&T from April 2018

Help with my AT&T issue
Before contacting them, items GetHuman604056 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue and preferred resolution, in GetHuman604056's own words:
Connect to my wifi ... It does not work even after unplugging and resetting router. A red light is always on for the Broadband.
I need the internet for work.
Turn the internet back on
Help with my AT&T issue
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AT&T

At&t wifi
Customer service issue
Reported by GetHuman604056
Apr 17th, 2018 - 3 mons ago
I have an issue with AT&T too
Not resolved
Seen by 2 customers so far
Similar issue to 1630 others
0 customers following this
Timeline
GetHuman604056 started working on this issue
Apr 17th 4:29pm
GetHuman604056 indicated the issue is not fixed yet.
Apr 17th 4:36pm