It would not connect - Use the Internet - I can't get on the Internet

GetHuman600990's customer service issue with AT&T from April 2018

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Help with my AT&T issue
Before contacting them, items GetHuman600990 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman600990's next move: have a AT&T rep call.
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman600990's own words:
Use the Internet ... It would not connect
I can't get on the Internet
To fix the Internet.
Help with my AT&T issue
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Home wifi
Customer service issue
Reported by GetHuman600990
Apr 16th, 2018 - 3 mons ago
I have an issue with AT&T too
Not resolved
Seen by 4 customers so far
Similar issue to 1664 others
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GetHuman600990 started working on this issue
Apr 16th 7:28pm