I talked to gentlemen name Brian he said he was doing it but some how we got disconnec...

GetHuman614246's customer service issue with AT&T from April 2018

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Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
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The issue and preferred resolution, in GetHuman614246's own words:
Get a extension for my bill do to me being in hospital ... I talked to gentlemen name Brian he said he was doing it but some how we got disconnected. So I called back reached another person that was very rude named ruben was on phone for ** to **min he said his supervisor said she couldn't do I asked for her name and I'd number he said he deleted all information so its nothing he could do
All I needed was a little more time so I can get released from hospital and make the arrangement to pay I always pay my bill it's just it took all I had to pay my rent and I just need a little time to get this taken care of
I trust that AT&T will make this right and come up with a resolution that is fair.
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AT&T

Customer service issue
Reported by GetHuman614246
Apr 20th, 2018 - 3 mons ago
I have an issue with AT&T too
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Seen by 7 customers so far
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Timeline
GetHuman614246 started working on this issue
Apr 20th 1:46pm