I was informed that the arrangements are not vald - Resolve billing problem - Was not l...

GetHuman612396's customer service issue with AT&T from April 2018

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The issue and preferred resolution, in GetHuman612396's own words:
Resolve billing problem ... I was informed that the arrangements are not vald
Was not longer valid. I had faulty phone that was returned to insurance. Was told I could payments for replaced phone. Today I was told I had to pay amount in full. I have lived in me, disabled and need phone foredical reasons.
To keep repayment agreement
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AT&T

Cell phone
Customer service issue
Reported by GetHuman612396
Apr 19th, 2018 - 3 mons ago
I have an issue with AT&T too
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Seen by 4 customers so far
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Timeline
GetHuman612396 started working on this issue
Apr 19th 7:27pm