I’m working overseas and will be back by the end of this year. I have a billing issue w...

GetHuman6037157's Billing issue with AT&T Wireless from May 2021

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The issue in GetHuman6037157's own words
I’m working overseas and will be back by the end of this year. I have a billing issue with ***-***-****. My vocation-on-hold plan was restored on Feb ** or **, ****, and put back on April *, ****. But I was overcharged for * whole months' expense instead of *.* months.**My international calls to customer service were always broken up, and I couldn't finish talking with the customer service. Could you please forward my message to at-t customer service to resolve this bill issue.**I’ve received a notice to suspend my line, but I can’t do anything. **My internet to the States' websites is very poor and limited as well. I can’t make the payment online either.**Could you please help and let me make the payment over email for this special situation?**Sincerely,*Betty Pan

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AT&T Wireless

Billing issue
Reported by GetHuman6037157
May 6th, 2021 - 3 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 3161 others
0 customers following this

Timeline

GetHuman6037157 started working on this issue
May 6th 12:08am

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