I recently tried to use hotspot on my phone, but it didn't allow mw to use it. I contac...
GetHuman5355213's customer service issue with AT&T Wireless from October 2020
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Help with my AT&T Wireless issue
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The issue in GetHuman5355213's own words
I recently tried to use hotspot on my phone, but it didn't allow mw to use it. I contacted the customer care agent through chat. They upgraded my plan to unlimited elite and mentioned the cost is $**. But it shows way higher than that which is $***. Moreover and very importantly, I am unable to use my cellular data also since this happened. I am very upset with the service and fake promises after waiting in the chat for hours and hours. Its very disappointing and frustrating. I had to travel without the internet on my phone the whole night. I am expecting a quick resolution to the issue and proper billing information in detail.
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