I recently upgraded to the I phone ** using the ATT promotion.*I have worked on this wi...
GetHuman5048228's Complaint issue with AT&T Wireless from July 2020
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Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5048228's own words
I recently upgraded to the I phone ** using the ATT promotion.*I have worked on this with the ATT store representative and one for Protech.**I have spent about * hours of my time trying to get this fixed (rate:$***hour).**All recommend return and replacement. Protech documented this.**Protech sent me back to ATT. I explained my problem again and was told I would have to go to ATT warranty where they would do some tests.**I asked to speak to his supervisor , Calia, who was rude and confrontative. I asked to speak with her boss and am still waiting ( over * minutes at this point).**I would like to have a replacement phone and compensation for my time.
GetHuman5048228 did not yet indicate what AT&T Wireless should do to make this right.
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