This is Tabitha Morgan and you need to reach out to AT&T. This account was never truly...

GetHuman4887098's Billing issue with AT&T Wireless from May 2020

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The issue in GetHuman4887098's own words
This is Tabitha Morgan and you need to reach out to AT&T. This account was never truly opened. I ordered phones online to pickup in store. I went to pickup and it took two days of me and my husband dealing with the AT&T store in Fairview Tn. They refused to let us leave with the phones even though I purchased them until they set them up. They kept giving me the run around in store so account was closed in store and I received reimbursement in store. It’s not my fault AT&T did not close on their end. About a month later they took payment for this amount out of my checking account. I called the rep corrected it and said it was being closed and he reimbursed me my money. Then I kept getting emails saying I owe this amount. I called around a month ago. On the phone forever. The rep put tons of notes into my account and it was being turned over to management to get it to show * balance since I don’t owe nor have an account. This was guaranteed to be resolved. Now I have you all sending me emails. I don’t think so. This better not go on my credit report and u need to reach out to AT&T and get this resolved. I better not get anything else saying I owe money when I don’t or I will turn it over to my attorney Rothschild and Ausbrooks especially if it shows on my credit report. So you should probably get started and get this resolved immediately I have already dealt with enough stress and was hospitalized after dealing with AT&T store back in December. So get it resolved and send me email once it’s resolved for my records. Thanks

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AT&T Wireless

Billing issue
Reported by GetHuman4887098
May 29th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 2006 others
0 customers following this

Timeline

GetHuman4887098 started working on this issue
May 29th, 2020 6:25pm