Had a payment arrangement set up for Nov **th well I wasn’t able to pay it till Nov...

GetHuman-jrrick's customer service issue with AT&T Wireless from December 2019

Help with my AT&T Wireless issue
The issue in GetHuman-jrrick's own words
Had a payment arrangement set up for Nov **th well I wasn’t able to pay it till Nov **. But yesterday they suspended my service Dec* for that .. The due balance was paid in full ... I pay $*** a month not including $** a month for high speed internet at home ..I called yesterday go no resolution at all just BS from them ...

GetHuman-jrrick did not yet indicate what AT&T Wireless should do to make this right.

How GetHuman-jrrick fixed the problem
Yes I contacted them by phone .. They said there was nothing they could do because because of the Thanksgiving holidays that’s why my service wasn’t interrupted ... But once I kept telling them it got paid on the **nd of November .. I even got transferred to a manager they said there was nothing they could do ... I pay a $*** for my wireless service and $** for my home internet... I told them I was gonna cancel my service.
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AT&T Wireless

Customer service issue
Reported by GetHuman-jrrick
Dec 3rd, 2019 - a year ago
GetHuman-jrrick shared how to fix
Seen by 8 customers so far
Similar issue to 1538 others
0 customers following this
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GetHuman-jrrick started working on this issue
Dec 3rd, 2019 10:23pm
GetHuman-jrrick confirmed the issue is fixed. Hooray!
Dec 5th, 2019 7:34pm