Had a payment arrangement set up for Nov **th well I wasn’t able to pay it till Nov...

GetHuman-jrrick's customer service issue with AT&T Wireless from December 2019

Help with my AT&T Wireless issue
The issue in GetHuman-jrrick's own words
Had a payment arrangement set up for Nov **th well I wasn’t able to pay it till Nov **. But yesterday they suspended my service Dec* for that .. The due balance was paid in full ... I pay $*** a month not including $** a month for high speed internet at home ..I called yesterday go no resolution at all just BS from them ...

GetHuman-jrrick did not yet indicate what AT&T Wireless should do to make this right.

I have an issue with AT&T Wireless too
How GetHuman-jrrick fixed the problem
Yes I contacted them by phone .. They said there was nothing they could do because because of the Thanksgiving holidays that’s why my service wasn’t interrupted ... But once I kept telling them it got paid on the **nd of November .. I even got transferred to a manager they said there was nothing they could do ... I pay a $*** for my wireless service and $** for my home internet... I told them I was gonna cancel my service.
Please help with my AT&T Wireless issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T Wireless customer problems.
How Do I Manage My Monthly Mobile Data Usage with At&t?How Do I Set Up Autopay for My At&t Wireless Bill?How Do I Return At&t Wireless Equipment After I've Canceled?How Do I Switch My At&t Wireless Account to Be Paperless?How Do I Report a Problem with My At&t Wireless Wireless / Mobile Phone?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
need assistance with setting up a payment arrangementAT&T wireless billing, need to set up autopay to get reduced rateIma new at&t customer. I received my phone and had help setting it up with at&t a...I had set up the bill pay on my phone. A few weeks ago I got a new phone at the...
FIX: I went to the AT & T store and the rep helped me.I received a *nd text saying Congratulations on spending $****.**. I did NOT spen...I was lied to my multiple AT&T Cellphone Employees & Deceived By AT&T Store in Ol...COMPLAINT IN RE: A T & T NO RECEPTION ON MY CELL PHONE*Complainant: Laina Tols...I have been charged * nsf fees also. My bank credited it me back two. The issue i...
Do you have a customer issue as well?
We can help you get AT&T Wireless's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having AT&T Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AT&T Wireless

Customer service issue
Reported by GetHuman-jrrick
Dec 3rd, 2019 - a year ago
I have an issue with AT&T Wireless too
Fixed
GetHuman-jrrick shared how to fix
Seen by 8 customers so far
Similar issue to 1538 others
0 customers following this
Items needed
Account name
Account number
Account phone number
Account email address
Account service address
Account PIN

Timeline

GetHuman-jrrick started working on this issue
Dec 3rd, 2019 10:23pm
GetHuman-jrrick confirmed the issue is fixed. Hooray!
Dec 5th, 2019 7:34pm