My reward was processed on the *th but I still haven't received it

GetHuman3565697's customer service issue with AT&T Wireless from September 2019

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The issue in GetHuman3565697's own words
The problem: My reward was processed on the *th but I still haven't received it
GetHuman3565697 did not yet indicate what AT&T Wireless should do to make this right.
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AT&T Wireless

Customer service issue
Reported by GetHuman3565697
Sep 10th, 2019 - 10d ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 5113 others
0 customers following this
Timeline
GetHuman3565697 started working on this issue
Sep 10th 4:46pm