My neighbor signed up for AT&T internet and somehow my email address was synced to his...

GetHuman2883716's complaint issue with AT&T Wireless from May 2019

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The issue in GetHuman2883716's own words
My neighbor signed up for AT&T internet and somehow my email address was synced to his account. I called AT&T to resolve the issue (since I am also a customer and do not know how he even got my email) and was told that I couldn’t remove MY email from his account! Now they want me to coordinate with him to have the information removed, I find this incredibly unprofessional and quite personally an invasion of my privacy since I don’t even know how he got my email address in the first place
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AT&T Wireless

complaint issue
Reported by GetHuman2883716
May 8th, 2019 - a mon ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 3769 others
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Timeline
GetHuman2883716 started working on this issue
May 8th 1:40am