I was trying to split my bill but failed to specify the the second payment date. Conseq...

GetHuman1685729's customer service issue with AT&T Wireless from December 2018

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The issue in GetHuman1685729's own words
I was trying to split my bill but failed to specify the the second payment date. Consequently the entire balance was debited from my checking account on the same date thus throwing my account into chaos. Please return ***.** to my Regions checking account ASAP. Thank you. Please email me or call ***-***-**** for any concerns. also please email me at the email below when transaction is done. Thanks again.
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OCTOBER-**-*****Hello *RE: WIRELESS ***-***-**** ***AUTO PAY*** CHANGE PAYMENT D...service not working. no wireless date
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AT&T Wireless

Customer service issue
Reported by GetHuman1685729
Dec 4th, 2018 - a mon ago
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Seen by 2 customers so far
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GetHuman1685729 started working on this issue
Dec 4th, 2018 5:41am