Purchased XR two days ago at ATT in Ft Walton Beach FL. Phone never worked properly. Te...
GetHuman-adshelik's customer service issue with AT&T Wireless from November 2018
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Purchased XR two days ago at ATT in Ft Walton Beach FL. Phone never worked properly. Tech support tried numerous times to help and recommended I take the phone back. Manager and staff was rude and charged me $** restocking fee for a phone that they didn’t set up correctly*defective. I begged them to look st my account to see the notes Tech support left. They were not interested just ripped me off. I had a new phone for * days that had multiple problems. I think the phone may have been used by someone else. I want my $** refund because they sold me a bad phone and I’ve visited the store * times (purchase was Tuesday).
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