Purchased XR two days ago at ATT in Ft Walton Beach FL. Phone never worked properly. Te...

GetHuman-adshelik's customer service issue with AT&T Wireless from November 2018

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Purchased XR two days ago at ATT in Ft Walton Beach FL. Phone never worked properly. Tech support tried numerous times to help and recommended I take the phone back. Manager and staff was rude and charged me $** restocking fee for a phone that they didn’t set up correctly*defective. I begged them to look st my account to see the notes Tech support left. They were not interested just ripped me off. I had a new phone for * days that had multiple problems. I think the phone may have been used by someone else. I want my $** refund because they sold me a bad phone and I’ve visited the store * times (purchase was Tuesday).
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I need to add a user on my account. *My son Richard S LipsetMy name is e Wade Jorge at ***** Melody Lane, Guernville CA *****.*I lost my p...
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AT&T Wireless

Customer service issue
Reported by GetHuman-adshelik
Nov 29th, 2018 - 6 mons ago
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GetHuman-adshelik started working on this issue
Nov 29th, 2018 10:12pm