tried to call your Bartonsville pa store yesterday * times. no answer. so I went to you...

GetHuman-jnicpa's customer service issue with AT&T Wireless from August 2018

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The issue in GetHuman-jnicpa's own words
tried to call your Bartonsville pa store yesterday * times. no answer. so I went to your chat option. they told me that I could get a n ew iPhone battery installed there and made me an appointment. so I cancelled my appointment with the apple store. waited for my time , drove ** minuted to get there only to be laughed at told they havnt done that in * years and they don't have to answer the phone when they are busy. I left and called from outside . watched * of your associate talking in the middle of the sales floor while no one answered my call. yhour customer service *****.
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AT&T Wireless

Customer service issue
Reported by GetHuman-jnicpa
Aug 12th, 2018 - a yr ago
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GetHuman-jnicpa started working on this issue
Aug 12th, 2018 2:42pm
GetHuman-jnicpa indicated the issue is not fixed yet.
Aug 12th, 2018 5:37pm
GetHuman-jnicpa indicated the issue is not fixed yet.
Aug 12th, 2018 8:33pm