At&t wireless added * extra lines to my account over the last * months without my permi...
GetHuman981816's customer service issue with AT&T Wireless from August 2018
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The issue in GetHuman981816's own words
At&t wireless added * extra lines to my account over the last * months without my permission. According to customer service lines were added by reps in store. Purchased * new devices in April (* new line, * upgrade). Ever since each month an additional phone number has randomly appeared on my bill, have called multiple times to get the issue resolved. Lines have been cancelled but charges for those lines hve not been credited and At&t has the gall to say “my request for credit of these unauthorized charges has been denied?!?” This will be my last attempt to resolve this issue before I cancel service and seek legal action against At&t for fraud. I’ve been a customer for over **yrs and the fact that At&t is treating customers this way is nothing short of criminal.
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