Dear AT&T Team,**I bought an old iPhone *G from eBay and found out, that it is locked b...

GetHuman-fabianpo's customer service issue with AT&T Wireless from August 2018

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The issue in GetHuman-fabianpo's own words
Dear AT&T Team,**I bought an old iPhone *G from eBay and found out, that it is locked by you * your carrier. **So i like to ask you firmly if you would be so kind to unlock it for me.**I‘m from Germany and would like to use it with a Vodafone Prepaid SIM Card, just for Voice Calls and SMS.**The IMEI Number would be: ***************.**Right now my iPhone doesn‘t activate and doesn‘t detect my SIM Card.**The Phone Number of my SIM Card is: **************The SIM-SN is: **************.**Many thanks for your help and greetings from Germany,**Fabian Post.
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Customer service issue
Reported by GetHuman-fabianpo
Aug 9th, 2018 - 7 mons ago
I have an issue with AT&T Wireless too
Fixed
Seen by 5 customers so far
Similar issue to 1215 others
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Timeline
GetHuman-fabianpo started working on this issue
Aug 9th, 2018 1:31pm
GetHuman-fabianpo indicated the issue is not fixed yet.
Aug 9th, 2018 3:31pm
GetHuman-fabianpo indicated the issue is not fixed yet.
Aug 11th, 2018 10:14am
GetHuman-fabianpo indicated the issue is not fixed yet.
Aug 12th, 2018 4:40pm