Multiple phones in our family plan don't ring and we miss calls

GetHuman816157's customer service issue with AT&T Wireless from June 2018

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The issue and preferred resolution, in GetHuman816157's own words:
The problem I ran into: Multiple phones in our family plan don't ring and we miss calls
I trust that AT&T Wireless will make this right and come up with a resolution that is fair.
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AT&T Wireless

Customer service issue
Reported by GetHuman816157
Jun 24th, 2018 - 2 mons ago
I have an issue with AT&T Wireless too
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Seen by 3 customers so far
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Items needed
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Account number
Account phone number
Account email address
Account service address
Account PIN
Timeline
GetHuman816157 started working on this issue
Jun 24th 6:56pm