Phone was stolen on *******. ** Daughters phone on my bill ***-***-****. Went to Bartle...

GetHuman-okmom's customer service issue with AT&T Wireless from June 2018

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Phone was stolen on *******. ** Daughters phone on my bill ***-***-****. Went to Bartlesville Police today. They requested I call ATT and request a ping to locate phone. Once phone is located, I have been instructed to contact the Police with the locale. This SHOULD have been done Monday when I called! Instead rep. "suspended" phone. Please pass this to a Supervisor. *Thank you,*Donna A Garrett-Oliver****-***-****
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AT&T Wireless

Customer service issue
Reported by GetHuman-okmom
Jun 14th, 2018 - 9 mons ago
I have an issue with AT&T Wireless too
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GetHuman-okmom started working on this issue
Jun 14th, 2018 12:15am
GetHuman-okmom indicated the issue is not fixed yet.
Jun 14th, 2018 1:20am