My Bogo never got fixed. *Ref number: ******************

GetHuman363632's customer service issue with AT&T Wireless from June 2018

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Help with my AT&T Wireless issue
Before contacting them, items GetHuman363632 may need:
Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
GetHuman363632's next move: have a AT&T Wireless rep call.
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The issue and preferred resolution, in GetHuman363632's own words:
The problem I ran into: My Bogo never got fixed. *Ref number: ******************
I trust that AT&T Wireless will make this right and come up with a resolution that is fair.
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AT&T Wireless

Customer service issue
Reported by GetHuman363632
Jun 4th, 2018 - 2 mons ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 520 others
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Timeline
GetHuman363632 started working on this issue
Jun 4th 10:49pm