I chatted in April about the number ***-***-****. This is an IPAD. I don't use a giga...

GetHuman-dandb's customer service issue with AT&T Wireless from June 2018

Help with my AT&T Wireless issue
I chatted in April about the number ***-***-****. This is an IPAD. I don't use a gigabyte of data a month and want my bill to reflect that. I was told that my bill would be $ ** a month until I go over * Gig. My bill is $**. Why?
I trust that AT&T Wireless will make this right and come up with a resolution that is fair.
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AT&T Wireless

Customer service issue
Reported by GetHuman-dandb
Jun 4th, 2018 - 15d ago
I have an issue with AT&T Wireless too
Fixed
Seen by 3 customers so far
Similar issue to 415 others
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Timeline
GetHuman-dandb started working on this issue
Jun 4th 2:01pm
GetHuman-dandb indicated the issue is not fixed yet.
Jun 4th 3:25pm