I have no phone service, and can't call customer service

GetHuman741231's customer service issue with AT&T Wireless from June 2018

Help with my AT&T Wireless issue
The issue in GetHuman741231's own words
The problem: I have no phone service, and can't call customer service
GetHuman741231 did not yet indicate what AT&T Wireless should do to make this right.
I have an issue with AT&T Wireless too
How GetHuman741231 fixed the problem
I had no phone service so I had to go to the online chat. They kept wanting to have me call different phone numbers. I had to keep informing them that I had no phone, only emergency calls. After * hours on my computer no phone service still
Please help with my AT&T Wireless issue
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AT&T Wireless

Customer service issue
Reported by GetHuman741231
Jun 2nd, 2018 - 5 mons ago
I have an issue with AT&T Wireless too
Fixed
GetHuman741231 shared how to fix
Seen by 10 customers so far
Similar issue to 419 others
0 customers following this
Items needed
Account name
Account number
Account phone number
Account email address
Account service address
Account PIN
Timeline
GetHuman741231 started working on this issue
Jun 2nd 2:07am
GetHuman741231 confirmed the issue is fixed. Hooray!
Jun 5th 5:23am
GetHuman741231 confirmed the issue is fixed. Hooray!
Jun 6th 5:24am
GetHuman741231 indicated the issue is not fixed yet.
Jun 6th 5:59pm