I am currently a Verizon customer. I want to switch to my son's existing family plan. H...

GetHuman738972's customer service issue with AT&T Wireless from June 2018

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Help with my AT&T Wireless issue
Before contacting them, items GetHuman738972 may need:
Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
GetHuman738972's next move: have a AT&T Wireless rep call.
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The issue and preferred resolution, in GetHuman738972's own words:
I am currently a Verizon customer. I want to switch to my son's existing family plan. His name is David ***mins. His phone number is ***-***-****. His Account number is ************ *P***code **** *He set me up as a responsible party so I have permission to do this. Verizon has done what they need to do. The Verizon account is under Community a Connections, Inc. The number I want to transfer is ***-***-****. The Verizon account number is *********-*****. The account p***code is ****. Community Connections mailing address is *** Sawyer Drive, Suite ***, Durango, Co *****. Their EIN is **-*******. **I don't want to do this if it means David will have to sign a new contract in adding me. What is the cost to add me to the account?*Marsha (Marcy) ***mins
I trust that AT&T Wireless will make this right and come up with a resolution that is fair.
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AT&T Wireless

Customer service issue
Reported by GetHuman738972
Jun 1st, 2018 - 3 mons ago
I have an issue with AT&T Wireless too
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Seen by 6 customers so far
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GetHuman738972 started working on this issue
Jun 1st 4:33pm