Location: Asheville, NC.**Wish to change listed land line number (home) to an unlisted...

GetHuman-poteatp's customer service issue with AT&T U-Verse from March 2021

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The issue in GetHuman-poteatp's own words
Location: Asheville, NC.**Wish to change listed land line number (home) to an unlisted land line number. MUST INSURE connection is compatible with home security system which requires a land line. Structure of home (built ***** solid granite walls) is unusual. Since ****, local, boots-on-the-ground tech support staff have been very helpful in resolving tech problems directly related to structure * upgrades in service*. e.g., fiber optic. **Need access to on the ground technical support, NOT (with all respect) the technical support staff at the ***-ATT-**** number. I've tried. Clearly beyond their capacity to address. **Thank you.

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AT&T U-Verse

Customer service issue
Reported by GetHuman-poteatp
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 967 others
0 customers following this

Timeline

GetHuman-poteatp started working on this issue
Mar 20th 6:55pm

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