Several years ago I had att verse, I moved but uverse cable*internet*wifi was not offer...

GetHuman-reneelsu's customer service issue with AT&T U-Verse from July 2020

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The issue in GetHuman-reneelsu's own words
stop the harassing and get that **** off my credit bureau ... Several years ago I had att verse, I moved but uverse cable*internet*wifi was not offered where i moved so i just kept cable for awhile. i decided to cancel att and go with another carrier that has everything. i called and cancelled everything but my cell phone (i dont want anything done with my att cell phone acct). att mailed me the box for the equipment to be returned. Att rep also said they would be mailed me a visa cc with a credit on it. I was like ok. I received my cc from you and transferred the funds to my checking account. Then i get calls ALL DAY LONG from att saying i still owe on my account. I told them I do not and that if I still owe why did they mail me a credit from them on a visa? They said they never did. I said bull, I have it in my hand. Then a collection agency called me and threatened me with ruining my credit. I reported her. Well guess what I got in the mail? I letter from a collection agency. If my credit score drops in anyway, I'm suing everyone. Ya'll are so f'd up in ya'lls procedures. I DO NOT OWE ANYONE ANYTHING.
how stupid they are
i want them to stop harassing me and not mess up my fica score or credit
can't remember the date
i've called a million times and chatted to them and i've gotten nowhere
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AT&T U-Verse

att cable
Customer service issue
Reported by GetHuman-reneelsu
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1034 others
0 customers following this
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Timeline

GetHuman-reneelsu started working on this issue
Jul 13th 2:42pm
GetHuman-reneelsu indicated the issue is not fixed yet.
Jul 13th 6:53pm
GetHuman-reneelsu indicated the issue is not fixed yet.
Jul 17th 3:01pm
GetHuman-reneelsu indicated the issue is not fixed yet.
Jul 17th 3:06pm

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