I just discovered that AT&T took out an unauthorized payment of $***.**- promised to re...
GetHuman-cxx's customer service issue with AT&T U-Verse from September 2018
Help with my AT&T U-Verse issue
First: share to improve GetHuman-cxx's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-cxx to get a AT&T U-Verse rep on the line!
Always use the GetHuman Phone tocall AT&T U-Verse. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-cxx may need:
Name on the account, Phone number, Email address, Account PIN, and Service address
The issue in GetHuman-cxx's own words
I just discovered that AT&T took out an unauthorized payment of $***.**- promised to reverse it to my bank and then DID NOT REVERSE IT! This happened on August **th-a month after they did the exact same thing on July **- we get paid on the ** and never would arrange to pay on a day prior to our monthly payday. My bank account is over $**** overdrawn due to this fraudulent autodraft! I am now out hundreds of dollars in fees and overdraft expenses due to this illegal action by ATT. I was promised that payment was reversed! We didn't owe $*** and sure cant afford to pay it all at once! ATT is wrong and has caused thousands of dollars in damage from this incident! I demand a refund immediately of ALL FUNDS paid since August **th! I demand ATT pay for every single expense this incident has cost my family!
GetHuman-cxx did not yet indicate what AT&T U-Verse should do to make this right.
I have an issue with AT&T U-Verse too
How GetHuman-cxx fixed the problem
We are waiting for GetHuman-cxx to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.