U-verse shut me off when they were not supposed to I'm disabled because DirecTV called...
GetHuman1039586's customer service issue with AT&T U-Verse from August 2018
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Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman1039586's own words
U-verse shut me off when they were not supposed to I'm disabled because DirecTV called me into a practice that I was never able to be able to have in my apartment now I'm stuck with nothing until Monday and it's against the law all I want is for my internet to be connected to my TV so I can watch the app for DirecTV on my phone to get through the weekend I have business to take care of my name is Heather Johnson and my old account number. Was ********* please put it connect me with a technician to get this back on because on Monday they're going to get in big trouble for shutting me off this against the law they already did it with my phone connection and that's against FCC government official law I had to fight and fight for * weeks for them to finally put me back on the access program for $** a month cuz they had me at $*** a month and so that's being investigated to so please help me connect now
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