Before UVerse our internet was fine. We got UVerse and we have had nothing but problem...

GetHuman-ckozy's customer service issue with AT&T U-Verse from June 2018

Help with my AT&T U-Verse issue
Before UVerse our internet was fine. We got UVerse and we have had nothing but problems. Multiple service techs came and gave us as many excuses as there were techs WITHOUT FIXING THE PROBLEM. Three boxes, outlet changes, new wiring (inside and out), "jacked up the signal at the office", "we're at the end of the line", "we're not fiber" on and on. I WANT THIS PROBLEM FIXED!! BTW when the internet dies so does the phone which means in the event of an emergency we have no way to call for help (check with your lawyers on how something like that would turn out).
I trust that AT&T U-Verse will make this right and come up with a resolution that is fair.
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AT&T U-Verse

Customer service issue
Reported by GetHuman-ckozy
Jun 24th, 2018 - 2 mons ago
I have an issue with AT&T U-Verse too
Fixed
Seen by 4 customers so far
Similar issue to 500 others
0 customers following this
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Timeline
GetHuman-ckozy started working on this issue
Jun 24th 6:24am
GetHuman-ckozy indicated the issue is not fixed yet.
Jun 24th 7:28am
GetHuman-ckozy indicated the issue is not fixed yet.
Jun 25th 7:34am
GetHuman-ckozy indicated the issue is not fixed yet.
Jun 27th 7:26am