Upgrade my old router modem*Att*** ****nv

GetHuman756955's customer service issue with AT&T U-Verse from June 2018

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Help with my AT&T U-Verse issue
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Name on the account, Phone number, Email address, Account PIN, and Service address
GetHuman756955's next move: have a AT&T U-Verse rep call.
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The issue and preferred resolution, in GetHuman756955's own words:
The problem I ran into: Upgrade my old router modem*Att*** ****nv
I trust that AT&T U-Verse will make this right and come up with a resolution that is fair.
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AT&T U-Verse

Customer service issue
Reported by GetHuman756955
Jun 6th, 2018 - 2 mons ago
I have an issue with AT&T U-Verse too
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Seen by 4 customers so far
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Timeline
GetHuman756955 started working on this issue
Jun 6th 6:07pm