I have Direct TV thru ATT. I've had it for * year. it has never worked right ever eve...

GetHuman-bschmale's customer service issue with AT&T U-Verse from June 2018

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The issue in GetHuman-bschmale's own words
I have Direct TV thru ATT. I've had it for * year. it has never worked right ever even one day. I've called them *-* times and I get stuck in their horrible customer service around and around we go you can talk to anyone as long as it is the phillippines loop. I spent * hours on the phone with them today - they can not help me, but they can hang up on me and transfer me to the wrong ** people and say they are unable to transfer me. I have been a loyal ATT customer having found their customer service better than comcast. But not anymore. * hours today, * hours two weeks ago. What does one have to do? Poor US Att based support people who are getting such a horrible reputation.
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AT&T U-Verse

Customer service issue
Reported by GetHuman-bschmale
Jun 4th, 2018 - 5 mons ago
I have an issue with AT&T U-Verse too
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Seen by 7 customers so far
Similar issue to 50 others
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Timeline
GetHuman-bschmale started working on this issue
Jun 4th 9:49pm
GetHuman-bschmale indicated the issue is not fixed yet.
Jun 6th 2:04am
GetHuman-bschmale indicated the issue is not fixed yet.
Jun 6th 2:08am
GetHuman-bschmale indicated the issue is not fixed yet.
Jun 6th 2:08am
GetHuman-bschmale indicated the issue is not fixed yet.
Jun 11th 2:54am
GetHuman-bschmale indicated the issue is not fixed yet.
Jun 11th 2:54am