two days ago our house phone stopped ringing and when I picked it up there was a messag...
GetHuman-vettesim's customer service issue with AT&T U-Verse from May 2018
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The issue in GetHuman-vettesim's own words
two days ago our house phone stopped ringing and when I picked it up there was a message that it was in use. We have two add'l wireless phones in the home which are linked and do the same. There is a separate phone line in the garage which works and I have temporarily moved our base phone out there. Nothing has changed to cause this, to my knowledge. When one picks up the phone from the inside line, it does sound like it is in use, however, to our knowledge it is not. I hesitate to open up the wall mount where the base line is plugged into, not knowing what I'm doing. No other phones are plugged into phone jacks inside the home. Our AT&T modem is, of course, but that's it. Hope you can assist Everything I have in the house, phone, internet, tv is At&T.
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AT&T U-Verse
Customer service issue
Reported by GetHuman-vettesim
May 29th, 2018 - 4 years ago
I have an issue with AT&T U-Verse too
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Seen by 15 customers so far
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Timeline
GetHuman-vettesim started working on this issue
May 29th, 2018 2:57pm
GetHuman-vettesim indicated the issue is not fixed yet.
May 29th, 2018 6:10pm
GetHuman-vettesim indicated the issue is not fixed yet.
May 30th, 2018 4:17pm
GetHuman-vettesim indicated the issue is not fixed yet.
May 31st, 2018 2:43am
GetHuman-vettesim indicated the issue is not fixed yet.
May 31st, 2018 2:45am
GetHuman-vettesim confirmed the issue is fixed. Hooray!
Jun 1st, 2018 6:25pm
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