TV working fine, but DVR service says it's disconnected and does not work properly.

GetHuman629762's customer service issue with AT&T U-Verse from April 2018

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The issue and preferred resolution, in GetHuman629762's own words:
The problem I ran into: TV working fine, but DVR service says it's disconnected and does not work properly.
I trust that AT&T U-Verse will make this right and come up with a resolution that is fair.
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AT&T U-Verse

Customer service issue
Reported by GetHuman629762
Apr 26th, 2018 - 3 mons ago
I have an issue with AT&T U-Verse too
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Seen by 2 customers so far
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Timeline
GetHuman629762 started working on this issue
Apr 26th 1:51am