I have older Samsung smart T.V. AT&T sent me a new modum free because I wanted to disc...

GetHuman2230556's customer service issue with AT&T Tech Support from February 2019

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The issue in GetHuman2230556's own words
I have older Samsung smart T.V. AT&T sent me a new modum free because I wanted to discontinue service. However, they did not send me a router. Therefore bought Neatgear wireless router from Best Buy. I have been trying for * days to connect to the Internet. Went fron "Menu" on my T.V. to Network status. To cut to the chase T.V. indicates that I am now connected to the Network, but not the Internet so they instructed me to contact my Internet provider. That's what I'm doing now. * days, I'm a nervous wreck!
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AT&T Tech Support

Customer service issue
Reported by GetHuman2230556
Feb 18th, 2019 - 8 mons ago
I have an issue with AT&T Tech Support too
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GetHuman2230556 started working on this issue
Feb 18th 4:04am