My dad girlfriend gave me her recently deceased mothers phone because mine broke! *Mode...

GetHuman1721351's customer service issue with AT&T Tech Support from December 2018

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The issue in GetHuman1721351's own words
My dad girlfriend gave me her recently deceased mothers phone because mine broke! *Model: Microsoft Lumia *** LTE*Carrier: AT&T*OS version: *.**.*****.****SIM ID: ********************* Question *-I would like to know whether or not it is a AT&T go phone?*Question *- Do I need to order a new sim card to have a different phone?*Question *- If it is a AT&T go phone what service card do I need to activate my service though the phone*
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AT&T Tech Support

Customer service issue
Reported by GetHuman1721351
Dec 9th, 2018 - 5 mons ago
I have an issue with AT&T Tech Support too
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Seen by 4 customers so far
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Timeline
GetHuman1721351 started working on this issue
Dec 9th, 2018 6:21am