Tuesday, September **, **** *"AT&T Yahoo! services suspended" popup box when tried to g...

GetHuman1143039's customer service issue with AT&T Legacy Accounts Repair from September 2018

20 views | 7 similar | 0 following
Help me with my issue
First: share to improve GetHuman1143039's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1143039's next move: call AT&T Legacy Accounts Repair.
The best way to get your problem resolved is to tap the button below to start calling AT&T Legacy Accounts Repair. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1143039 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman1143039's own words
Tuesday, September **, **** *"AT&T Yahoo! services suspended" popup box when tried to get e-mail for:******@***.com, *****@***.com, and *****@***.com.**A month ago this happened, was supposed to be resolved--they gave me ****-***-****, called it 'dialup email'.** All these people said the number they gave was the number, I NEEDED**I called, talked to Joseph--he said call ***-***-****, Digital Assistance* talked to Mark & was told to call ***-***-****, Tech Suppt* talked to Chelsea who said to call ***-***-**** Talked to ** Jes . . .could not decipher accent. *She said she will email me details on a solution (gave her my gmail address--at&t doesn't work) we got disconnected. Realise this all took a couple hours.**Started over, called and talked to Mariah who said I need to talk to Washington state department, ***-***-****--finally got to Alexis, but she does cellphones*talk to Denise of Billing but she has no access to Dial-up*talked to Anthony, dialup tech suppt. Anthony asked for my home phone so he ould contact me in case of disconnect. *Am Told I need to talk to ***-***-****, Dialup Suspended Accounts--talked to Scott of Legacy group and was told that ****-***-**** was Billing* ****-***-**** was Activation and Credit* ****-***-**** was . . . (missed name)*Day is ending--will have to resume another day!**Note that each number I called began with a male computer voice wanting an associated phone number or account number.**My account is apparently considered a Legacy account, acquired ** to ** years ago during dial-up days--they wanted a nine-digit account but mine is *-digit **********.Most times the male voice said it did NOT recognise my account number nor my phone number ****-***-****--not an at&t number*. I, repeatedly said, "agent", finally would get an agent who told me this next number is the 'number that will work'

GetHuman1143039 did not yet indicate what AT&T Legacy Accounts Repair should do to make this right.

How GetHuman1143039 fixed the problem

We are waiting for GetHuman1143039 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T Legacy Accounts Repair's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1143039 fixes it.
This email address isn't valid

AT&T Legacy Accounts Repair

Customer service issue
Reported by GetHuman1143039
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 7 others
0 customers following this


GetHuman1143039 started working on this issue
Sep 14th, 2018 4:08pm