I am having terrible reception these last two days! Then, despite having set up autopay...

GetHuman274882's customer service issue with AT&T Go Phone from January 2019

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The issue in GetHuman274882's own words
I am having terrible reception these last two days! Then, despite having set up autopay, the system apparently thought I had not. I made a payment this morning and have confirmation of this, but now went to listen to my voicemail, and am getting a message that I have to make some kind of payment to check it that has not been made? Excuse me, but this STINKS and I have had nothing but trouble since joining ATT again. Please call me to help!
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AT&T Go Phone

Customer service issue
Reported by GetHuman274882
Jan 14th, 2019 - 9 mons ago
I have an issue with AT&T Go Phone too
Not resolved
Seen by 1 customer so far
Similar issue to 300 others
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Timeline
GetHuman274882 started working on this issue
Jan 14th 6:22pm