I am having terrible reception these last two days! Then, despite having set up autopay...
GetHuman274882's customer service issue with AT&T Go Phone from January 2019
Help with my AT&T Go Phone issue
First: share to improve GetHuman274882's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman274882's next move: talk to AT&T Go Phone when they open.
AT&T Go Phone's call center is closed now. We will send GetHuman274882 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman274882 may need:
Phone number, Name, Account number, email address, service address, and Account PIN
The issue in GetHuman274882's own words
I am having terrible reception these last two days! Then, despite having set up autopay, the system apparently thought I had not. I made a payment this morning and have confirmation of this, but now went to listen to my voicemail, and am getting a message that I have to make some kind of payment to check it that has not been made? Excuse me, but this STINKS and I have had nothing but trouble since joining ATT again. Please call me to help!
GetHuman274882 did not yet indicate what AT&T Go Phone should do to make this right.
I have an issue with AT&T Go Phone too
How GetHuman274882 fixed the problem
We are waiting for GetHuman274882 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.